Dominos Customer Service

We welcome you to our guide on reaching and using our support team for order help and privacy questions. Our goal is to give clear information so you can find contact details fast and resolve issues with a pizza order.

We maintain strict privacy policies to protect your personal data whenever you call, text, or email us. Our team uses secure systems to store and manage data and to honor advertising and communication preferences.

For store addresses and the World Resource Center at 30 Frank Lloyd Wright Drive, Ann Arbor, MI 48105, visit our official website or app. There you can find phone numbers, support options, terms and policy details.

We are ready to answer questions about orders, delivery status, or terms of use. If you need quick information, our support staff is trained to help and to keep your data private while resolving issues.

Getting Started with Dominos Customer Service

Getting started is simple: enter your address on our website to find the nearest store and view current pizza offers. This quick step shows available menus, local deals, and estimated delivery times.

We provide an online portal with clear information and FAQs for common questions. Our privacy policy protects your data; we never sell your phone number or email. You can opt in to receive email and text advertising for the latest domino pizza promotions.

Enter an address to locate the nearest store and see nearby pizza deals.
Use the portal for step-by-step information about ordering and account preferences.
Our privacy policy ensures your data stays private and is not shared with third parties.
Sign up for email and text offers to get local advertising and discounts.
If you have questions about terms, orders, or account settings, our support team is ready to help.

Method	Use	Typical Response
Phone / Number	Immediate order or delivery updates	Minutes
Email	Privacy, terms, and account info	1–2 business days
Portal	Self-serve information and FAQs	Instant

Reaching Our Support Team via Phone and Email

If you need quick answers about an order or account, our phone and email options are ready to help. We provide clear guidance on privacy and data handling when you reach out.

Contacting Support Representatives

You can call 1-800-366-4667 for immediate assistance with orders or service questions. Our team will confirm your address and order details and explain any terms that apply.

We use your phone number and email only to resolve the request and to protect your privacy under our policy.

Using Our Digital Channels

Our mobile app and website let you manage an order and contact us without waiting on hold. The app shows tracking, store info, and current advertising promotions.

Call 1-800-366-4667 for fast phone support and status updates.
Use the app to view order data and receive text or email notifications.
Visit our website to contact representatives about account or policy questions.

Managing Your Preferences for Text and Email Offers

You can control email and text promotions directly from your profile at any time. We keep tools simple so you can update preferences, verify contact details, or stop marketing messages quickly.

Opting Out of Marketing Communications

If you prefer not to receive texts, send the word STOP to 366466. This opt-out requires verification of your mobile device to complete the request.

We send up to 6 SMS or MMS marketing messages per month with information about pizza deals and local store offers. Your consent to receive text messages is not required to place an order or make a purchase.

Manage email and text advertising preferences in your profile settings to align with your needs.
Unsubscribe from emails or texts using the link included in each communication.
Our privacy policy protects your data; we never sell your phone number or email to third parties.
If you need help verifying preferences, our support team can assist with account verification and terms questions.

Preference	How to Change	Typical Result
Text messages	Send STOP to 366466 or update profile	Unsubscribed after verification
Email offers	Click unsubscribe link or update profile	Immediate removal from advertising lists
Marketing frequency	Adjust in profile	Up to 6 messages per month

Corporate and Media Relations Inquiries

For press and corporate inquiries, our communications team handles requests and supplies verified information. We aim to ensure timely answers and clear data for journalists and investors.

For media requests, send an email to media@dominos.com to receive press kits and advertising materials. Financial or stock ownership questions should go to investorrelations@dominos.com for detailed data.

Media inquiries: media@dominos.com for press information and assets.
Investor questions: investorrelations@dominos.com for financial data and records.
Corporate address: Domino’s World Resource Center, 30 Frank Lloyd Wright Drive, Ann Arbor, MI 48105.

Inquiry Type	Contact	Typical Response
Press / Media	media@dominos.com	1–3 business days
Investor Relations	investorrelations@dominos.com	2–5 business days
Corporate Info	Headquarters Address	Verification and data delivery

We provide comprehensive information and media assets so professionals can access accurate data. Our team upholds privacy and follows our policy when sharing sensitive information.

Community Involvement and Donation Requests

Supporting local causes is a core part of how we operate in neighborhoods. We value partnerships that help schools, shelters, and nonprofits thrive.

If you need a monetary contribution, nonprofit organizations should email our community relations team at communitygiving@dominos.com. We review requests and provide information on eligibility and timelines.

Request pizza donations by contacting the manager at your nearest store location.
Use our app or website to find the address of the local store and start a conversation.
Our community relations team offers guidance on partnering for fundraisers and local events.

Request Type	How to Contact	Typical Outcome
Monetary contribution	communitygiving@dominos.com (email)	Guidance and review within business days
Pizza donation	Local store manager (in-person or phone)	Donation decision based on event and inventory
Fundraiser partnership	Community relations team or store contact	Planning support and promotional information

We aim to make giving simple and transparent. For privacy and data questions about requests, our team can explain our policy and how we handle information related to events and orders.

Ensuring a Positive Experience with Our Services

We focus on quick, transparent help so you can track orders and protect your data with confidence. Our team provides clear information about order status, app features, and how we handle personal data.

We maintain a strict privacy policy that requires verification when you update account details or contact us by phone number or email. This process keeps your information secure while we resolve issues through customer support.

Please reach out if you need help; we value feedback and use it to improve our service. Following these guidelines helps customers enjoy seamless pizza orders and consistent, reliable support.

FAQ

What is our primary support phone number and email for order issues?

We provide a toll-free support line and a dedicated email address for order and delivery problems. You can find the current phone number and email on our official website under “Contact.” When you call or message, please have your order number and delivery address ready for verification.

How do we verify identity when you contact us about an order?

To protect your data and privacy, we ask for the order number, the name on the order, billing or delivery address, and the last four digits of the payment method. Verification helps our team confirm ownership before we change orders, issue refunds, or discuss account details.

How can we cancel or change an order after it’s been placed?

If your store hasn’t begun preparation, we can usually modify or cancel the order via phone or the app. Once the kitchen starts making your items, changes may not be possible. We’ll always try to offer solutions like reissuing items, credit, or a refund depending on the status.

What should we do if an item is missing or incorrect from our delivery?

Report the issue immediately by calling or emailing our support team and include your order number, a photo if possible, and a brief description. We’ll investigate with the store and typically offer replacement items, credits, or refunds based on the findings.

Where do we access your privacy and data handling policies?

Our privacy policy, which explains how we collect, use, and protect data, is available on the website and in the app. It covers account data, payment information, and how we handle marketing preferences and third-party integrations.

How do we manage marketing texts and email offers from the app?

You can opt in or out of promotional texts and emails through account settings in the app or by using the unsubscribe link in any marketing email. We honor all opt-out requests promptly and will stop promotional communications while retaining necessary account notices.

What are the options for opting out of SMS messages specifically?

Reply STOP to any marketing text, or update your phone preferences inside the account profile. Transactional or security texts related to an order may still be sent as they are essential for delivery and verification.

Who do we contact for media or corporate partnership inquiries?

For press, investor relations, or national partnership requests, reach out via the corporate communications contact listed on our corporate site. Provide a clear subject line, background info, and your contact details so our communications team can respond quickly.

How do we request support or donations from a local store for community events?

Contact the local store manager directly; store contact details are listed on the store locator. Include event date, expected attendance, and type of support requested. Local management decides on donations and sponsorships based on store-level policies and inventory.

How can organizations apply for monetary contributions or larger sponsorships?

For monetary donations or larger sponsorship requests, submit a formal proposal to our community relations or philanthropy email found on the corporate site. Include your nonprofit status, event details, budget needs, and how funds will be used. We review requests quarterly.

What steps do we take to ensure order accuracy and food safety?

We train staff on standard preparation, labeling, and packaging procedures, and we audit stores to monitor compliance. If you have dietary restrictions or allergies, note them in your order; we’ll flag the request, though cross-contact cannot be fully eliminated in shared kitchens.

How do we handle feedback or complaints about store-level service?

We encourage you to submit feedback via the app, website form, or by calling our support line. Each report goes to the store and the regional operations team, which investigates and follows up with corrective actions when needed.

Can we help with accessibility or app usability issues?

Yes. Report accessibility or technical problems through the app’s help center or our support email. Provide details about your device, operating system, and a description of the issue so our technical team can reproduce and resolve it faster.

What should we do if we suspect fraudulent activity on our account?

Immediately change your account password, review recent orders, and contact our support team to report unauthorized transactions. We will lock the account if necessary, investigate the activity, and coordinate with payment providers to secure your information.

How do we update delivery instructions or address details for recurring orders?

Update your delivery address and instructions in account settings for future orders. For subscriptions or repeat orders, verify each scheduled delivery in the app to ensure drivers have accurate directions and any gate or access codes.

Getting Started with Dominos Customer Service